What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that specifies how many times you must bet your bonus funds before they can be withdrawn as real cash. It ensures that bonus credits are used for gameplay rather than being immediately cashed out.
Why can't I withdraw my bonus?
Bonus funds are typically locked until the wagering requirements associated with the offer are fully met. If you attempt to withdraw while a bonus is active, you may forfeit the remaining bonus funds and any winnings generated from them.
Why did my balance drop when I claimed an offer?
Depending on the bonus structure, your real money balance may be used first, or bonus funds may be allocated to a separate wallet. The movement of funds between your cash balance and bonus balance is dictated by the specific terms of the offer you activated.
Do all games count equally?
No, most platforms use game weighting. High-volatility games like slots usually contribute fully to wagering, while low-margin games like baccarat or roulette may contribute a smaller percentage or not count at all.
Can I hold two bonuses at once?
Generally, only one active bonus can be utilized at a time. Attempting to trigger a second bonus before completing the first may result in the forfeiture of the original bonus. Please check your account for current concurrency rules.
What happens when a bonus expires?
Each bonus has a validity period. If the wagering requirements are not met within this timeframe, the bonus funds and any winnings derived from them are typically removed from the account.
Can I cancel a bonus?
In many cases, you can opt out of a bonus. However, canceling a bonus usually means you forfeit any winnings generated using those bonus funds. Consult the support team or your account settings for cancellation options.
Where do I check my wagering progress?
You can track your current wagering progress through the promotions section of your account. This area shows how much more you need to bet before your bonus funds convert into withdrawable cash.