Privacy Policy | points bet Official Casino Platform

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Identity, contact details, payment info, and technical device data.
  • Why we collect it: To manage your account, process payouts, and prevent fraud.
  • Who sees it: Only our internal team and essential service partners (payments/security).
  • How long we keep it: For the duration of your account and as required by Philippine law.
  • Your control: You can request access, correction, or deletion via our support team.

Introduction and Scope

This Privacy Policy describes how points bet collects, uses, and protects the personal information of users accessing our platform in the Philippines. By using our services, you agree to the practices described herein.

This policy applies exclusively to the ph-points-bet.com domain and its integrated services. It does not apply to third-party websites, external links, or separate platforms you may visit after leaving our site.

Personal Information We Collect

We collect information necessary to provide a secure and compliant gambling environment. This is grouped as follows:

Account & Identity

Username, email, phone number, and date of birth to verify age and maintain unique account access.

Verification Documents

Government-issued IDs and proof of address used for KYC (Know Your Customer) compliance.

Payment Data

Transaction history and payment method details to facilitate deposits and withdrawals.

Gaming Activity

Betting history, game preferences, and transaction logs to detect anomalies and personalize experiences.

Technical Data

IP address, browser type, operating system, and device identifiers for security and site optimization.

Communications

Records of your interactions with our support team to resolve queries and improve service.

How We Collect Data

We gather information through three primary channels:

  1. Directly from You: Information provided during registration, KYC verification, and support requests.
  2. Automatically: Technical data collected via cookies and server logs when you navigate the platform.
  3. Partner Providers: Data received from our partner payment processors and identity verification services.

Why We Use Data

Your data is used strictly for operational and legal purposes, including:

When We Share Data

We do not sell your personal data to third parties. Data is only shared with:

How We Protect Data

We employ industry-standard security measures to safeguard your information:

Cookies and Tracking

We use cookies to enhance your experience and maintain security. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

Depending on your location and account status, you have the following rights:

Right to Access & Correction

Request a copy of your data or correct inaccuracies via our support channels.

Right to Deletion

Request the removal of your data, subject to legal retention requirements.

Right to Object

Object to the processing of your data for marketing purposes.

Right to Withdraw Consent

Withdraw your consent for optional data usage at any time.

Note: Even after account closure, we must retain certain data to comply with anti-money laundering (AML) and gambling regulations in the Philippines.

How Long We Retain Data

Personal data is retained for the duration of your active relationship with points bet. Following account closure, we retain information only for the timeframe required by applicable law in the Philippines to meet regulatory, tax, and legal obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our legal guidelines.

Parents or guardians who suspect a minor is using our platform should report the account immediately via the support page.

Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data and maintain privacy standards.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us through the official channels available on our Support Page.