Privacy Policy | points bet Official Casino Platform
Last Updated: 2026-08-23
Privacy at a Glance
What we collect: Identity, contact details, payment info, and technical device data.
Why we collect it: To manage your account, process payouts, and prevent fraud.
Who sees it: Only our internal team and essential service partners (payments/security).
How long we keep it: For the duration of your account and as required by Philippine law.
Your control: You can request access, correction, or deletion via our support team.
Introduction and Scope
This Privacy Policy describes how points bet collects, uses, and protects the personal information of users accessing our platform in the Philippines. By using our services, you agree to the practices described herein.
This policy applies exclusively to the ph-points-bet.com domain and its integrated services. It does not apply to third-party websites, external links, or separate platforms you may visit after leaving our site.
Personal Information We Collect
We collect information necessary to provide a secure and compliant gambling environment. This is grouped as follows:
Account & Identity
Username, email, phone number, and date of birth to verify age and maintain unique account access.
Verification Documents
Government-issued IDs and proof of address used for KYC (Know Your Customer) compliance.
Payment Data
Transaction history and payment method details to facilitate deposits and withdrawals.
Gaming Activity
Betting history, game preferences, and transaction logs to detect anomalies and personalize experiences.
Technical Data
IP address, browser type, operating system, and device identifiers for security and site optimization.
Communications
Records of your interactions with our support team to resolve queries and improve service.
How We Collect Data
We gather information through three primary channels:
Directly from You: Information provided during registration, KYC verification, and support requests.
Automatically: Technical data collected via cookies and server logs when you navigate the platform.
Partner Providers: Data received from our partner payment processors and identity verification services.
Why We Use Data
Your data is used strictly for operational and legal purposes, including:
Managing your account and providing access to our services.
Processing deposits and payouts securely.
Verifying identity and age to prevent underage gambling.
Detecting and preventing fraud, money laundering, and multi-accounting.
Fulfilling legal obligations required of gambling operators in the Philippines.
Sending promotional updates only if you have provided explicit consent.
When We Share Data
We do not sell your personal data to third parties. Data is only shared with:
Essential Providers: Payment processors and KYC providers required to execute transactions.
Technical Partners: Hosting and security providers who maintain platform stability.
Legal Authorities: When required by law or to comply with valid legal requests from regulators.
How We Protect Data
We employ industry-standard security measures to safeguard your information:
Encryption: Data is encrypted during transmission using secure protocols.
Access Control: Internal access to sensitive data is restricted to authorized personnel only.
Isolation: Payment data is handled through isolated, secure channels.
Monitoring: We continuously monitor systems for unauthorized access or vulnerabilities.
Cookies and Tracking
We use cookies to enhance your experience and maintain security. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.
Your Rights
Depending on your location and account status, you have the following rights:
Right to Access & Correction
Request a copy of your data or correct inaccuracies via our support channels.
Right to Deletion
Request the removal of your data, subject to legal retention requirements.
Right to Object
Object to the processing of your data for marketing purposes.
Right to Withdraw Consent
Withdraw your consent for optional data usage at any time.
Note: Even after account closure, we must retain certain data to comply with anti-money laundering (AML) and gambling regulations in the Philippines.
How Long We Retain Data
Personal data is retained for the duration of your active relationship with points bet. Following account closure, we retain information only for the timeframe required by applicable law in the Philippines to meet regulatory, tax, and legal obligations.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our legal guidelines.
Parents or guardians who suspect a minor is using our platform should report the account immediately via the support page.
Cross-Border Transfers
To provide our services, some of our technical and payment providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data and maintain privacy standards.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.
Contact Us
If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us through the official channels available on our Support Page.